Essential Rental Management Company
SECURE.
TRANSPARENT.
RESPONSIVE.
ABOUT US
Essential Rental Management Company
Founded in 2010, Essential Rental Management is a comprehensive residential property management company catering to long-term management needs in Wilmington and its surrounding areas. We are committed to providing exceptional customer service to both homeowners and tenants, distinguishing ourselves in the rental market for several key reasons. Our dedication to quality service sets us apart and underscores our reputation in the industry.
At ERMC, success is defined by client satisfaction and the growth of their investments. We take pride in our transparent approach and our commitment to staying current with state laws and regulations, ensuring peace of mind for homeowners and tenants alike.
OUR
Listings
our
Team
Cyndi Bates
Real Estate Broker/Leasing Agent/ Listing Agent
Karen Robinson
ACCOUNTING
Rob Gibbs
HEAD MAINTENANCE ENGINEER
for our
Residents
CHECK LISTINGS
Find your future home, check out details, schedule showings, and apply online.
PAY RENT ONLINE
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
MAINTENANCE
Quickly submit maintenance requests that go directly to our maintenance queue.
OWNERS
The Owner Portal
SIMPLIFIED & SECURED PAYMENTS
Make payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
ENHANCED COMMUNICATION
Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration.
24/7 ACCESS & PROPERTY INSIGHTS
Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.
WORK WITH US
Our Services
1
REPORTING
Detailed Owner Portal & Income/Expense Reports keep you informed about your property’s performance.
2
MAINTENANCE
In-house Maintenance & 24/7 Emergency Response ensure your property stays in excellent condition.
3
MARKETING
Targeted Online Advertising & Realtor Partnerships maximize exposure and reduce vacancy time.
4
FINANCIALS
Year-End Tax Statements & Transparent Accounting keep your finances organized and stress-free.
5
TENANT PLACEMENT
Comprehensive Screening—credit, income, rental history, and criminal checks—secures reliable tenants.
6
LEASE MANAGEMENT
Professional Lease Preparation & Compliance with NC Real Estate Commission guidelines protect your investment.
Contact
Send us an email and we’ll get back to you soon.
